TPSODL Launches its Sixth Customer Relation Centre in Aska,

TPSODL Launches its Sixth Customer Relation Centre in Aska, Enhancing Customer Experience

Back To Homepage Subscribe To RSS Feed

Breaking News

Two women die, six in critical condition after consuming mango kernel dishes in Odisha Bhubaneswar, Nov. 1: Two women have died, and six others are in critical condition after allegedly consuming dishes made from mango kernels in Odisha’s Kandhamal district. The incident occurred in...
Odisha government imposes seven-month fishing ban to protect Olive Ridley turtles in Gahirmatha Bhubaneswar, Nov. 1: In a move to protect the endangered Olive Ridley sea turtles, Odisha’s government has implemented a seven-month fishing ban in the Gahirmatha Marine Sanctuary, spanning 1,437 square...
Ramachandra Khuntia leads race for OPCC chief post as Congress eyes fresh leadership in Odisha By A.K. Sahoo Bhubaneswar, Nov. 1: With the Odisha Pradesh Congress Committee (OPCC) chief post vacant following Sarat Pattanayak’s resignation, the search for a new leader has sparked intense interest...
Posco-JSW to establish major steel plant in Keonjhar: CM Mohan Majhi By Nalini Sahu Bhubaneswar, Nov. 1: In a landmark move for Odisha’s industrial landscape, South Korean steel giant Posco and India’s JSW Steel, led by Sajjan Jindal, have announced a...
Eminent Feminist Writer Sarojini Sahoo Receives Prestigious Sarala Puraskar By Priya Mohapatra Bhubaneswar, Oct. 31: Celebrated feminist author Sarojini Sahoo has been awarded the prestigious Sarala Puraskar for 2024, Odisha’s foremost literary honor established by the Indian Metals Public...

TPSODL Launches its Sixth Customer Relation Centre in Aska, Enhancing Customer Experience

November 21

22:40 2023

Print This Article Share it With Friends

by indadmin

By Prakash Panigrahi

Berhampur, Nov.21 : TP Southern Odisha Distribution Limited, a joint venture between Tata Power and Odisha Government, launched its latest Customer Relation Centre (CRC) in Aska. Mr. Sanjay Banga, President of Tata Power Transmission and Distribution Services (T&D) inaugurated it in presence of Amit Garg, CEO of TPSODL and other senior officials. The inauguration marked a significant milestone in enhancing customer service and engagement and creating employment opportunities for the local youths.

The CRC in Aska will serve as a centralized hub for the swift resolution of customer requests, complaints, queries, and bill payments, providing a seamless experience for consumers. Equipped with highly trained staff, the CRC also supports essential amenities such as drinking water, air conditioning, washrooms, a waiting area, query management system, senior citizen dedicated desk, self-service kiosk, and an LED screen for various information displays. Additionally, the CRC actively promotes awareness on energy conservation, wild life protection, digital avenues, security, and safety through informative posters and banners.

Mr. Sanjay Banga, President (T&D) expressed his enthusiasm about the new CRC, stating, “This Customer Relation Centre is a testament to our commitment to customer satisfaction and service excellence. It will strengthen our focus on providing a one-stop solution for all customer needs.”

Amit Garg, CEO of TPSODL, says, “Our goal is to create a positive and convenient experience for our customers. The Aska CRC, with its comprehensive facilities and services, aligns with our vision of fostering strong customer relationships.”

This is the sixth CRC of TPSODL, with the previous five located in Berhampur (All Women), Jeypore, Paralakhemundi, Rayagada, and Hinjlicut.